CUSTOMER EXPERIENCE
Turn customers into advocates
Build customer loyalty and increase retention with thoughtful gifts that show customers you value their business. Staying engaged with customers is even more important now that most are working remotely and on-site visits aren’t possible.
Improve onboarding experiences
Successful onboarding is key to product adoption and retention. Send a welcome kit with branded swag and educational materials so customers become excited to get started with your company. Address Confirmation ensures your customers receive items wherever they’re currently working.
Encourage renewals
Upcoming renewal? Stay top of mind with your customers and make renewing a no-brainer. Automatically send them surprise treats from our extensive marketplace of food and wine options. Or send a highly personalized gift from Amazon with a handwritten note 60 days before renewal.
Diffuse tough situations
Sometimes things are out of your control. Remedy a less-than-stellar customer experience or support issue by sending a $50 eGift as a thank you for your customer’s feedback and understanding, turning a negative experience into a positive one.
Got questions about our sales and marketing solutions?
Trusted by brands around the world.
We’re just scratching the surface! Sendoso has so much more to offer.
Seamless integrations with the tools you use everyday
Send from wherever you work using seamless integrations with tools like Salesforce and Influitive. You can also automatically send eGifts once customers complete surveys via SurveyMonkey. And, work with your marketing team to automate sending onboarding kits once a deal is closed-won or a handwritten note 30 days prior to renewal using Marketo.
Our customers complete 80% of their onboarding activities now that we use Sendoso as part of our onboarding program.”
Alana Merdzan
Customer Marketing Manager
Check out these customer experience resources
Call Your Customer: Empathy and Problem-Solving During Uncertain Times
Instead of thinking of how you’re going to win them over, try simply picking up the phone and doing a quick check-in.
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15 eGift Ideas to Support Customers Working from Home Right Now
Check out the ways we’ve seen customers use digital and eGift strategies to stay connected.
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2021 State of Sending
Is H2H the new standard for B2B audience engagement? We surveyed hundreds of B2B marketing, sales, and CX leaders to understand how they are making their campaigns more human.
See how leading B2B companies use Sendoso to fuel revenue
We’ve seen response rates and success with Sendoso like no other form of outreach.
